Frequently Asked Questions

Everything you need to know about your Minisforum HK experience.

Does Minisforum HK provide international shipping?

Yes, we ship our mini PCs worldwide. Shipping costs and delivery times vary depending on your location, but most orders are processed within 1-3 business days.

What payment methods are accepted?

We accept a wide range of secure payment options including major credit cards (Visa, MasterCard, American Express), PayPal, and local payment methods available at checkout.

What is the warranty policy for Minisforum products?

All our mini PCs come with a standard 2-year limited warranty covering hardware defects. Our technical support team is also available to assist with any software or configuration issues.

Can I upgrade the RAM and SSD in my mini PC?

Most Minisforum models are designed for easy expandability. You can typically upgrade the DDR memory and M.2 SSD storage without voiding your warranty, provided no physical damage occurs during the process.

What is your return and refund policy?

We offer a 7-day return policy for items in their original, unopened packaging. If you receive a defective unit, please contact our support team immediately for a replacement or a full refund.

Are the mini PCs pre-installed with an Operating System?

Yes, most of our units come pre-installed with a licensed version of Windows 11 Pro or Home. We also ensure our hardware is compatible with popular Linux distributions.